Reviewer: Arlan Gumarao, Mandaluyong City from Philippines
it's my 2nd transaction with HOP. the 1st one had some delay but NOT on HOP's part but with the customs here in the Phils. And HOP's CS rep (the ever reliable Chris) has been helping me keep track of my package almost everyday. And was also always ready for all my inquiries regarding my items.
this time around, i was satisfied with the delivery. got the package in just 1 week. the flowlights looks nice (tried to turn them ON, havent really played w/ them yet). the fire poi also looks ok, the only minor problem was that one of the quicklinks was hard to screw/unscrew (i can screw/unscrew the other 1 using my bare hands).
i told Chris about it. and the next day, he told me that a new set of quicklinks was already shipped to my location. and he tested them himself! and i was more than satisfied for that simple yet so sincere action.
HOP really wanna make sure that i only got quality items and service from them. To HOP (& Chris), thank u for valuing me.
very impressed
Reviewer: Tony Wong from Canada
I still can't believe from the time I made my order from Canada, I had the products in my hands within one week. I did not even go for the expedited shipping option! The products came to me well-packaged and in tact and I am very happy with them. I was constantly in the loop about the exact status of my order via email updates and I am so impressed with the quality and dedication of HoP's service. I could have ordered the products from a distributor in North America, but I doubt it would have gotten here any quicker and it certainly wasn't any cheaper than ordering from HoP. From the first order I ever made (the free safety DVD), I have always had a lot of goodwill towards HoP and been very impressed with them. I will always recommend them to others. Thank you. Please keep up the excellent work.
Sock Poi are simply the Best to Start and Continue Spinning
Reviewer: Louis Bouchard from Canada
I ordered two pairs of sock poi and I received the parcel fast, in less than two weeks and since I come from Quebec they told me it would take around one month, but of every parcels I have ordered they always came within two weeks. The customer service of Home of Poi is just simply amazing, the team is really attentive to the client's happiness. It's easy to get in touch with them. I recommand Home of Poi's sock poi to start twirling because they have a very nice grip, the material of which they are made is excellent and it is also possible to put more or less weight due to the small pocket. In two words : Home of Poi is just simply to Best, honestly... Enjoy Playing Poi !!! ;)
Customer Satisfaction is HOP's business